Legal
Cookie Policy
How and why Neurohain uses cookies
Last updated:
Contents
What are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with the site. Cookies cannot run programs or deliver viruses to your computer.
Cookies We Use
Essential Cookies
These cookies are strictly necessary for the website to function. They cannot be disabled.
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
nh-lang | Stores your selected display language (en/de/es) | Persistent (localStorage) | Essential |
nh-cookie- | Stores your choice in the cookie banner (accepted or rejected) | 365 days (localStorage) | Essential |
| WordPress session | Manages user sessions for the CMS (admin area only) | Session | Essential |
Functional Cookies
We do not use functional cookies. The “Book a call” links open Calendly’s own website (calendly.com), where Calendly’s cookie policy applies.
Analytics and Marketing Cookies
We only set these cookies if you click “Accept all” (“Accept” on mobile) in the cookie banner. Until you do, and if you reject them, Google Analytics and the Meta Pixel are not loaded and set no cookies on your device. You can change your choice at any time with the 🍪 button at the bottom left of the page.
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
_ga, _ga_… | Google Analytics (Google Ireland Ltd.), loaded through the Google tag (Site Kit by Google): statistics on how the website is used — pages viewed, where the visit comes from, device type. | 2 years | Analytics |
_fbp, _fbc | Meta Pixel (Meta Platforms Ireland Ltd.): measures which visits come from our ads and which ones end in a form or a click to book a call (PageView, Lead and Schedule events). _fbc is only set if you arrive via a link on Facebook or Instagram (e.g. one of our ads). | 90 days | Marketing |
Legal basis: your consent (§ 25(1) TDDDG and Art. 6(1)(a) GDPR), which you can withdraw at any time. Google and Meta may process this data in the USA; their US companies, Google LLC and Meta Platforms, Inc., are certified under the EU-U.S. Data Privacy Framework. More information: Google privacy policy · Meta privacy policy.
Managing Your Cookies
You can control and/or delete cookies as you wish. You can delete all cookies already on your computer, and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit and some services may not work.
Browser-specific cookie settings:
- Chrome: Settings → Privacy & Security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, Search & Services → Cookies
To change or withdraw your consent to analytics and marketing cookies, click the 🍪 button at the bottom left of any page and choose again. If you reject them, the cookies listed above are deleted and the page reloads without Google Analytics or the Meta Pixel.
To clear the language preference stored by this site, open your browser's developer tools, go to Application → Local Storage, and delete the nh-lang key.
Contact
If you have questions about our use of cookies, contact us at info@neurohain.com.