VetFlow AI™ Powered by Neurohain · AI Consulting & Implementation
Appointments confirmed on WhatsApp. Vaccine reminders. Automatic visit reports. Your team, minus the repetitive part.
VetFlow AI™ is the operating system for veterinary clinics that reduces no-shows, automates follow-ups and frees your team from repetitive administrative work — without changing your current software.
Unconfirmed appointments and no-shows cost you every week
VetFlow AI · Live demo
See it working. No email, no call to book.
The actual system sending appointment reminders over WhatsApp and writing the reply back to the calendar. Recorded, not a mock-up.
Want to see it running on your own calendar? Book 30 free minutes.
Who builds it
Amparo Iglesias Gordillo
Software, Data & AI Engineer with 10+ years in banking, the public sector and IT consulting — now applying the same rigor to veterinary clinics. Based in Düsseldorf. Neurohain is a one-person company: you deal with her directly from the first call.
“[…] she has a high sense of responsibility and reliability, and enjoyed our absolute trust.”
References
Don’t take our word for it: Amparo’s employers put it in writing
Verbatim excerpts from her employment references and recommendation letters.
“Her work results were always of the highest quality and of great benefit to the company. Her performance was always to our fullest satisfaction.”
Banking · Germany · translated from German
“Thanks to her consistently friendly and even-tempered manner, she was highly valued by everyone. She always actively fostered good collaboration and a good team atmosphere.”
Technology · Germany · translated from German
“She would be an asset to any employer and I recommend her for any endeavor she chooses to pursue.”
IT consulting · Montevideo, Uruguay
The problem
The real cost of running on manual.
What it's costing your clinic right now — without automation.
Common challenges in veterinary clinics
Recognize any of these?
- Unconfirmed appointments and no-shows ≈ €2,600/month in unrealized revenue (estimate for 80 appointments a week, 15% no-shows and €50 per appointment)
- Manual post-consultation follow-up Clients who don't come back
- Leads on WhatsApp without a fast response Missed opportunities every week
The system
5 modules. One complete system. Plus an expansion when you're ready.
- M1
Automatic appointment management
Automatic confirmations when booking. WhatsApp reminders 24h and 2h before. Automatic rescheduling if the client can't make it. Synced with Google Calendar.
- M2
Preventive health reminders
After registering the visit, the system calculates the next vaccine, deworming or check-up and sends automatic reminders. A second reminder goes out if there is no response.
- M3
Post-consultation follow-up
Automatic message the next day. Structured follow-up questions. If risk keywords are detected — immediate alert to the team. Full record kept in CRM.
- M4
Lead management and qualification
WhatsApp, Instagram or web inquiry — lead created automatically. Initial response based on keywords. Booking link sent. Saved in CRM.
- M5
Document automation
Automatic generation of visit reports. Creation and sending of pre-surgery consent forms. Archiving of photos and documents by pet and client in Google Drive.
- M6
Expansion · For clients
Segmented marketing campaigns
Automatic messages based on history: dental cleaning reminders, offers by pet type, monthly health newsletter, campaigns for pending treatments. Client reactivation without manual work.
Available from month 2, once your system is up and running and your client history feeds the campaigns.
Comparison
VetFlow AI™ vs. Generic Software
Generic Vet Software
- No WhatsApp automation
- No AI — manual confirmation only
- No lead qualification
- Your data lives on their servers, not on yours
- Generic — not adapted to your clinic
VetFlow AI™ — Powered by Neurohain
- Full WhatsApp Business API automation
- Set up for your clinic, with risk alerts to your team
- Lead qualification + instant response
- Runs on your own infrastructure — your server, your accounts, your data
- Built for your clinic's exact workflow
The process
How it works — 3 steps
-
1
Discovery Call (30 min)
We understand your clinic's current process, pain points, and goals. You understand exactly what VetFlow AI™ will do for you.
-
2
System Built
We map your workflow, build the 5 automation systems, connect WhatsApp + Google Calendar, test everything, and train your team.
-
3
Go Live 🚀
System live: WhatsApp confirmations running and your team trained. From here we measure your no-shows against your numbers before Go Live.
Investment
Transparent pricing — pick the pack that fits your clinic.
One-time design & setup + a monthly fee that covers monitoring, adjustments and priority support. Your server and your WhatsApp Business API go in your name, billed by your own providers. Everything runs on your own infrastructure, and we keep it fitting your clinic as it changes.
Pack Base · M1 + M2 + M3
from €2,000 setup
+ from €200/month
- ✓ M1 · Smart appointment management
- ✓ M2 · Preventive health reminders
- ✓ M3 · Post-consultation follow-up
Pack Full · M1 → M5
from €3,000 setup
+ from €350/month
- ✓ M1 + M2 + M3 (Base)
- ✓ M4 · Lead qualification & response
- ✓ M5 · Document automation
50% on signing + 50% on Go Live · 15% discount on annual
- Net prices, plus statutory VAT · Business customers only, not consumers
- 12-month minimum term from Go Live; after that, three months' notice to the end of a month
- Separate, in your name and billed by your own providers: server, WhatsApp Business API message fees, AI provider usage and domains
- Full terms: Terms and Conditions · anything agreed in your signed offer takes precedence
Guaranteed to go live — or you don't pay the rest.
If your system is not live and working as promised, you do not pay the second installment. That is our commitment.
Before you decide
Questions from vet practice owners
Does my clinic need to change the software it already uses?
No. VetFlow AI™ integrates with your existing practice management software. We connect to it — we don't replace it.
We already have a WhatsApp number. Can we keep it?
We recommend using a separate dedicated number for the automated system. Keeping your existing clinic number free for direct, manual communication gives your team full control — and protects your clients' experience if any technical issue ever arises. Your original number stays intact and available for the cases where someone on the team needs to handle things personally.
What happens after Go Live if something breaks?
The system is monitored by us: the monthly fee covers priority incident resolution. If something breaks we detect it and fix it — you don't have to open a ticket or find someone who understands the system. Your team is trained for day-to-day use and receives full documentation.
What happens if I stop paying the monthly fee?
The service stops. The monthly fee is what keeps the system running: monitoring and the adjustments that keep it matching how your clinic actually works. Your server and your WhatsApp Business API sit outside the fee — they are contracted in your name and billed by your own providers; we operate them for you, we do not resell them. The fee is not an optional extra on top of a product you bought — it is the service itself. If you decide to end it, we help you with the exit and with exporting your data, and your Meta and Google accounts stay yours, because they always were. Under the standard terms the minimum term is 12 months from Go Live; after that, either side can cancel with three months' notice to the end of a month, in text form (an email is enough).
What is mine, and what happens if I leave?
- Always yours: your data and your clients' data, your accounts and credentials (server, domain, Meta Business, Google) and the content you provide.
- Neurohain's: the software, workflows, prompts, configurations and templates. For the term of the contract you have the right to use the system in your clinic; no ownership or perpetual licence is transferred.
- If you leave: Neurohain stops operating the system, the right of use ends and our access is revoked. We help you export your data in a common, machine-readable format.
Full terms for business customers: Terms and Conditions, clauses 4, 5 and 8. Anything agreed in your signed offer takes precedence.
What is the segmented campaigns expansion (M6)?
An additional module for clients: automatic campaigns based on history — dental cleaning reminders, offers by pet type, reactivation of inactive clients. It activates from the second month, once your system already has history to segment with.
Read the detail
How AI appointment automation reduces veterinary no-shows
What a no-show costs in a worked example, how the reminder flow works step by step, and which clinics this is not a good fit for. With its sources listed.
Next step
Ready to reduce no-shows and automate your clinic?
Book a free 30-minute call. We'll show you exactly how VetFlow AI™ works for your specific clinic.
Powered by Neurohain · AI Consulting & Implementation · neurohain.com